Astha Dhara aims to deliver orders accurately and within the estimated timeframe communicated to customers.

1. Delivery Time

Our estimated delivery time is 1–3 working days after order confirmation.

This is an estimate and may vary depending on the delivery location, product availability, weather, transport disruption, or other circumstances beyond our reasonable control. We will communicate significant delays where practicable.

2. Delivery Areas

Delivery is available to locations supported by our delivery service. Please confirm availability during checkout or by contacting our customer support team.

3. Delivery Charges

Delivery charges depend on the destination, order details, and applicable courier service. The charge will be shown or communicated before the order is finalised.

4. Order Processing

Orders are processed after confirmation of the required details and payment status, where applicable. We may contact customers if additional information is needed.

5. Receiving Your Order

Please check your parcel upon delivery where possible. If the parcel is damaged, leaking, or contains an incorrect product, contact us promptly and retain the packaging and order details.

6. Failed Delivery

If delivery cannot be completed because of an incorrect address, an unavailable recipient, or another delivery issue, we will contact the customer to discuss the next steps. Any additional delivery charge for re-delivery will be communicated in advance.

7. Contact

For delivery enquiries:

Phone: 01308098469
Email: asthadhara@gmail.com
Address: Dhaka, Bangladesh